Harrogate District Hospital is the number 1 hospital in the whole of England, according to a league table measuring patient experience compiled by Macmillan Cancer Support.
The league table, based on the latest Cancer Patient Experience Survey, provides the first opportunity to compare the performance of hospitals across the whole of England. The table measures cancer patients’ experience while being treated at hospital. This includes, for example: if there were enough nurses on duty, whether they were given enough support from health and social services when they left hospital, whether they were given the right emotional support or told about financial information.
Andrew Alldred, Clinical Director for Cancer and Clinical Support Services at Harrogate and District NHS Foundation Trust, said:
“In Harrogate, we recognise that treating people with cancer is not just about having the right chemotherapy, but that giving them emotional support and help for when they leave hospital is also crucial. Our service offers all of this, utilising the strengths of a whole range of teams, to ensure that our patients and their families receive the very best care. We are delighted that Macmillan’s survey has shown that we are taking the right approach as far as patients are concerned and we will be looking to build on that in the future.”
Stephen Richards, Director of Macmillan Cancer Support in England, said: “The overall experience you have in hospital can have a massive impact on your health and wellbeing and how well you cope once you return home. Patients tell us they want information, emotional and practical help alongside their critical care – we congratulate the best performing Trusts who are doing exactly that.”
Macmillan is calling for the Government to put more focus on improving cancer patient experiences.