Information for the public on upcoming industrial action

Posted on: Tuesday 4 Apr 2023

We are working hard to keep patients safe during strikes, while delivering the best care possible, and patients should continue to attend appointments as planned unless contacted to reschedule. Nobody should put off seeking urgent or emergency care during the strikes, with key services continuing to operate.

Junior Doctors strike action

Junior Doctors who are members of the British Medical Association (BMA) will be undertaking 72 hours of round the clock industrial action from 7am on Wednesday 14 June to 7am on Saturday 17 June, which may impact on services at Harrogate and District NHS Foundation Trust.

During this time our hospitals will remain open to provide care for patients who require treatment. The safety of our patients is our utmost priority and we are working hard to ensure there is minimal disruption to patient care and that emergency services continue to operate as normal.

We are currently developing our plans for the propose action and its impact on our services, patients or staff. We are working hard to prioritise resources to protect emergency treatment, critical care, neonatal care, maternity, and trauma, and ensure we prioritise patients who have waited the longest for elective care and cancer surgery.

Outpatients appointments and planned activity may be affected. Patients should continue to attend appointments as planned unless contacted to reschedule. We will only reschedule appointments and procedures where necessary and any postponed appointments will be re-arranged as a priority. We appreciate this situation is frustrating for patients affected and apologise for any inconvenience caused.

Nobody should put off seeking urgent or emergency care during the strikes, and key services will continue to operate.

For people who require medical assistance and are considering visiting our Emergency Department, unless it’s a life-threatening or a severe illness or injury, we would ask that they contact NHS 111 first either by calling or going online https://111.nhs.uk/. The NHS will help them right away and if they need urgent care, the NHS can book them in to be seen quickly and safely.

People with life-threatening or severe illnesses or injuries should continue to dial 999 and anyone who arrives at our Emergency Department without calling NHS 111 will still receive medical care, with those needing emergency treatment prioritised.

GP practices will not be impacted by the nursing strikes. Please continue to attend your GP and dental appointments, unless you are contacted and told otherwise.

Thank you for your understanding.

When to call 999

In an emergency (serious or life threatening condition), please continue to call 999 and you will be advised of the appropriate action to take.

When to contact NHS111 online or call NHS 111

Where the situation is not life-threatening, alternative support will be available through NHS111 online or through calling NHS 111. NHS 111 call centres will have fewer staff, with longer call response times expected across the system. As a result, we are urging anyone with non-urgent care needs to first seek help from NHS 111 online.

For more information on when to call 999 and when to go to A&E, please visit the NHS UK website.

If you have an appointment

If we have not contacted you, please attend your appointment as planned. We will contact you if your appointment needs to be rescheduled due to strike action and will re-arrange any postponed appointments as a priority. We appreciate this situation is frustrating for patients affected and apologise for any inconvenience caused.

Frequently Asked Questions From NHS England

What is happening?

  • Junior Doctors who are members of the British Medical Association (BMA) will be undertaking round the clock industrial action from 7am on Wednesday 14 June to 7am on Saturday 17 June, which may impact on services at Harrogate and District NHS Foundation Trust.

The NHS wants to see a resolution as soon as possible, but pay is a matter for the government and the trade unions. Read more information about the strikes at NHS briefing: Industrial action winter 2023.

What if I need urgent or emergency care?

Anyone who needs urgent care should use NHS111 online or call NHS 111 to be assessed and directed to the right care for themWhen someone is seriously ill or injured and their life is at risk, you should seek emergency care in the normal way, by calling 999 or attending A&E.

What if I have an appointment on a strike day?

Everyone who has an appointment should attend as planned, unless your local NHS provider has contacted you to reschedule. If we have not contacted you, please attend your appointment even if your Trust is affected by strikes.

Will emergency care be affected on strike days?

Emergency care will continue to be available across all parts of the country. It is really important that in emergency and life-threatening cases – when someone is seriously ill or their life is at risk patients continue to come forward as normal.

I have a loved one who will be a hospital inpatient on strike day – how will their care be affected?

All hospital inpatients will be informed of how their care will be impacted on a ward-by-ward basis by the staff involved in delivering their care.

Will GP services be affected on strike days?

GP services will be running as normal on strike days. Please continue to attend scheduled GP appointments.

When will I find out if my appointment is rescheduled?

The NHS will contact you if your appointment needs to be rescheduled due to strike action. This is likely to be a text, phone call or a letter, and you should be offered an alternative date for your appointment. If we have not contacted you, please attend your appointment as planned.

If my appointment is rescheduled, will I be put back to the bottom of the waiting list?

Any appointments that need to be rescheduled will be done so as a priority.

Is there anything I should do now?

No, the NHS will contact you if your appointment needs to be rescheduled due to strike action.

Should I cancel my appointment on the day of strikes?

No, if we have not contacted you, please attend your appointment as planned.

What should I do if I need an ambulance?

On strike days, patients should only call 999 if seriously ill or injured, and there is risk to life. Ambulances will be dispatched where clinically appropriate.

For all other health care needs support will be available through NHS 111 online, via the NHS 111 helpline or at your local GP or pharmacy.

The NHS.UK website has more information on when to call 999 and when to go to A&E.

What is considered an emergency?

Patients should only call 999 if seriously ill or injured, and there is risk to life. Ambulances will be dispatched where clinically appropriate.