We are aware of a Microsoft outage affecting organisations worldwide. Microsoft is trying to restore its service, but we do not know how long this will take.With the global Microsoft issue inevitably having a disruptive impact for staff, local NHS services are enacting long-standing measures to manage IT outages and ensure critical services and appointments can continue for patients today – including using other IT systems or paper records where possible.
Patients should continue to use 999 in an emergency, and otherwise call 111, use 111 online, or contact their local pharmacy, and come forward for appointments unless told otherwise.
Patients can still use our Patients Know Best (PKB) portal, which gives you convenient access to most outpatient appointments, as well as giving the option to request to reschedule or cancel an appointment.