HDFT Impact – Our Approach to Continuous Improvement
Continuous improvement is central to how we deliver our strategy. Building on over a decade of experience using lean methodologies, we launched HDFT Impact in 2023 to embed improvement into everyday practice across the organisation.
HDFT Impact aligns directly with our strategic priorities and provides colleagues with the tools, coaching, and support needed to deliver meaningful and sustainable improvements. Through structured systems, routines, and methodologies, teams are empowered to improve quality as part of their daily work.
The programme engages all 5,600 colleagues across TeamHDFT, fostering a culture where improvement is everyone’s responsibility. We actively recognise and celebrate innovation and progress across the Trust.
HDFT Impact is underpinned by our KITE values—Kindness, Integrity, Teamwork, and Equality—and supports our shared ambition to deliver the highest quality and safest care for our patients and communities.

