Our purpose is to improve the health and wellbeing of our patients, children, and communities. Alongside providing high-quality care when people are unwell, we play an important role in supporting healthier lives and contributing to the overall wellbeing of the populations we serve through the way we deliver services and use our resources.
Our strategy underpins how we make decisions and prioritise our work. It ensures that our day-to-day activities remain aligned to our long-term ambitions, while providing a clear framework for delivery.
At the heart of our strategy are our True North Ambitions—the outcomes we aspire to achieve for our patients, communities, and colleagues. These are supported by defined metrics, enabling us to track progress and measure impact over time.
We translate these ambitions into clear priorities and objectives, which are monitored through robust governance arrangements, including our Board Assurance Framework and wider performance management processes.
Our Strategic Objectives
Our strategic objectives set out our priorities for delivering high-quality, sustainable services and improving outcomes for our patients, children, communities, and colleagues.
Our Strategy
- Strengthen safety within our theatres
- Reduce the incidence of pressure ulcers and patient falls
- Embed learning from clinical investigations
- Minimise medication errors
- Enhance patient communication and experience
- Increase elective capacity through improved theatre productivity and outpatient transformation, ensuring no patient waits over 65 weeks for treatment
- Develop additional theatre capacity at Wharfedale and Harrogate District Hospitals
- Reduce Emergency Department waiting times, with over 76% of patients seen within four hours
- Improve patient flow across the system, including strengthening out-of-hospital services to support timely discharge
- Develop and implement a Children’s Public Health Services strategy and operating model
- Progress Hopes for Healthcare, our approach to supporting children and young people
- Deliver the actions arising from the Ockenden Review within our maternity services
- Support the health and wellbeing of our people
- Foster a culture of inclusion and belonging
- Embrace new and flexible ways of working
- Invest in workforce development for the future