Coronavirus/Covid-19 key information for patients and visitors

Click/tap here for key public-relevant Coronavirus/Covid-19 information for patients, visitors and members of the public.

Patients – easy read

Easy read version

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How we protect your information

We keep your information secret and only use and share it when we need to.

We take protecting your information very seriously.

We follow all data protection laws and our staff complete data security training every year.

Why we collect your information

The main reason we collect your information is so we can give you the right treatment and care.

If we use your information for other purposes, we will remove details such as your name, where you live and your date of birth so they do not know the information is about you.

What information we collect

 

The type of things we record are:

  • Your name, where you live and your date of birth
  • Who you live with and who looks after you
  • What treatment, care and support you need and receive
  • Results of investigations, such as x-rays and laboratory tests
  • Medical photographs, such as photographs of injuries, moles and rashes
  • Relevant information from other healthcare or social care professionals
  • Relevant information about your family and your past
  • We may collect your image, as some of our sites have CCTV

Friends and Family Test
For information about the Friends and Family Test, a questionnaire to help us improve, please visit:

https://www.nhs.uk/using-the-nhs/about-the-nhs/friends-and-family-test-fft/

Overseas Visitors
If you do not live in the United Kingdom (the UK), please visit:

https://www.gov.uk/government/publications/what-happens-to-your-data-guidance-for-overseas-patients/what-happens-to-your-data-guidance-for-overseas-patients

https://www.gov.uk/government/publications/immigration-status-checks-by-the-nhs-guidance-for-overseas-patients

National Child Measurement Programme for children aged 4 – 10 years old
For information about the National Child Measurement Programme please visit:
https://www.nhs.uk/live-well/healthy-weight/national-child-measurement-programme

Grow and Learn for children aged 0-3 years old
For information about the Grow and Learn please visit: https://www.northyorks.gov.uk/growandlearn

National Data Opt Out 
 

Your information can also be used for research and to help plan health services locally and across the country.

You can stop your confidential patient information being used for research and planning. To find out more visit https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/.

If you’re happy with your information being used for research and planning you do not need to do anything.

How long we keep your information for
We follow the Information Governance Alliance’s Records Management Code of Practice for Health and Social Care 2016 on how long we store your information for.
Asking for access to your information

If you would like to see your health information please look our Access to Health Records webpage: https://www.hdft.nhs.uk/patients/our-commitment/access-to-health-records/

or contact:

Access to Health Records Team
Medical Records Department
Harrogate District Hospital
Lancaster Park Road
Harrogate
North Yorkshire
HG2 7SX

01423 557469

hdft.accesstohealthrecords@nhs.net

 

Asking for information to be corrected
If you think your health information is wrong or something is missing please talk to the person treating you.
Data Protection Officer

The Data Protection Officer is the person in our organisation that guides us about data protection and makes sure that we are getting it right.

Our Data Protection Officer is:

Paul Nicholas, Deputy Director of Performance and Informatics

Harrogate and District NHS Foundation Trust
Harrogate District Hospital
Lancaster Park Road
Harrogate
North Yorkshire
HG2 7SX

01423 885959
hdft.dataprotectionofficer@nhs.net

 

Questions
If you have any questions about your information or how we use it please speak to the person treating you or our Data Protection Officer.
Concerns

If you have a concern about the use of your information you can speak to the person treating you, our Data Protection Officer or our Patient Experience Team.

Patient Experience Team
Harrogate and District NHS Foundation Trust
Harrogate District Hospital
Lancaster Park Road
Harrogate
North Yorkshire
HG2 7SX

01423 555499
hdft.patientexperience@nhs.net

If you are unhappy with the outcome of your concern you can contact the Information Commissioner who is an independent body who make sure we are following data protection laws.

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

0303 123 1113

www.ico.org.uk

 

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