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Harrogate End of Life Planning and Support Service (HELPSS)

Harrogate End of Life Planning and Support Service (HELPSS) is for people living with a palliative diagnosis or a life-limiting condition, who may be approaching the last year of life. It aims to support patients to get the type of care that they want, at the time it is needed and in the place that is preferred.

What is HELPSS?

HELPSS (Harrogate End of Life Planning and Support Service) supports people who are living with a palliative diagnosis or who may be approaching the last year of life. It aims to support patients to get the type of care that they want, at the time it is needed and in the place that is preferred.

 

Services

Advance Care Planning

Delivered by Saint Michael’s Hospice, the service supports patients and ensures their care choices at the end of life are discussed, recorded and shared with relevant healthcare professionals.

This includes:

  • What matters most to the patient, now and in the future
  • Their preferences for care and treatment
  • Where they would prefer to receive care
  • Choosing someone to speak on their behalf if needed
  • Recording of any legal decisions (such as refusing specific treatments)

Patients can also be referred to the Goldline through this service.

Learn more about the service: Saint Michael’s Hospice Advance Care Planning Service – Saint Michael’s Hospice

 

Goldline

Goldline is a 24/7 telephone service provided by Airedale NHS Foundation Trust.

It offers:

  • Clinical advice
  • Support and reassurance
  • Help for patient and their carers

Please note: Access to Goldline requires referral by a healthcare professional.

Learn more about the service: Goldline – Airedale NHS Foundation Trust (airedale-trust.nhs.uk)

 

Referrals

If you are a patient or carer:

  • Ask your GP, nurse or healthcare professional to refer you to Advance Care Planning or Goldline.
  • Self-refer to the Advance Care Planning Service only.

If you are a healthcare professional you can refer patients to:

  • Advance Care Planning
  • Goldline

Referrals can be made via:

 

Downloadable Patient Information

Download the patient information leaflet

Download the patient flyer 

Who to contact

  • General enquires email [email protected]
  • Advance care planning enquires contact The Advance Care Planning Team at Saint Michael’s Hospice via [email protected] or 01423 879 687

 

The Harrogate End of Life Planning and Support Service (HELPSS) is led by the Harrogate and District NHS Foundation Trust, in partnership with Saint Michael’s Hospice, Airedale NHS Foundation Trust, Macmillan Cancer Support and Social Finance.

Macmillan Cancer Support, through its partnership with Social Finance, has provided up-front funding for HELPSS.  Social Finance are experts in social investment and have been working with Macmillan, through the Macmillan End of Life Care Fund, to find new and innovative ways to improve services supporting people at the end of their lives.