Congratulations to all Trust staff nominated for a Making a Difference Award – below are our winners.
Dale Fothergill, Information Analyst – Information Services
Well done to Dale on receiving his Making a Difference Award. Dale was nominated in recognition of the great support he has provided to the Growing Healthy Stockton-on-Tees service. Dale has helped pull together the service’s monthly data submissions, of which the data can be very complex. He has done this in a helpful, calm and professional way – evidencing the Trust’s values in all his actions. He is described as a “credit to his team and the Trust”.
Dr Peter Whitehead, GP – GP Out of Hours Service
Well done to Dr Whitehead on receiving his Making a Difference Award. Dr Whitehead is described as being “a great advocate” for the Trust’s GP Out of Hours Service.
The GP Out of Hours Service provides safe and accessible urgent care for patients when their usual GP practice is closed. It operates at Harrogate District Hospital, Ripon Community Hospital, The Friarage Hospital, Northallerton and Harewood Medical Practice, Catterick. To find out about when you should access this service and how you can make an appointment, visit https://www.hdft.nhs.uk/services/gp-out-of-hours. The Service is an appointment-based service, not a walk-in service. Please ring NHS 111 if you feel unwell and think that you need to urgently see a GP.
Additionally, Dr Whitehead is also working on an exciting peer engagement initiative to provide opportunities for learning, reflection and sharing feedback. Great work!
Dr Sean Treadwell, Foundation Year 2 Doctor in Haematology and Oncology
Well done to Dr Treadwell on his Making a Difference Award. We were told how Dr Treadwell has gone to great efforts to understand his patients – treating them as individuals. A recent example that has particularly stood out, is how he went out and bought a patient’s favourite pudding. The patient had a prolonged admission and mentioned that this pudding was a favourite of theirs. What a kind gesture!
Nadia Ali, Staff Nurse – Oakdale Ward, Harrogate District Hospital
Well done to Nadia on receiving her Making a Difference Award. Nadia was described as a passionate practitioner who is respectful to all. She is always ready to lend a helping hand when needed and will often support other wards. Nadia’s colleagues have described how she has “truly made a difference on Oakdale Ward.”
Sarah Gill, Health Screening Technician – North Yorkshire and City of York Childhood Immunisations Service
Well done to Sarah on receiving her Making a Difference Award. Sarah was nominated for all her work to provide high quality healthcare. Sarah was commended for her approach when working with schools and ensuring children feel safe and informed. For example, Sarah has been working with schools to enable children to have audiology screening. In doing so, she has demonstrated a professional, calm and reassuring manner. This has subsequently meant that children have gone on to have their flu vaccination without any additional concerns.
Dr Dan Leeder, Specialty Doctor – Emergency Medicine
Well done to Dr Leeder on receiving his Making a Difference Award. Dr Leeder was described as caring, a great listener and will go the extra mile for patients. There has been two recent occasions that particularly demonstrate this. After treating and looking after a patient, the patient was discharged to go home and a relative had arrived to take the patient home. On arrival, the relative realised they had a flat car tyre. Although, it was the end of Dr Leeder’s shift, he offered to replace the car tyre before going home himself.
Sister Hannah Dickinson – Jervaulx Ward, Harrogate District Hospital
Well done to Hannah on receiving her Making a Difference Award. Hannah was nominated by a Student Nurse, who wanted to recognise colleagues who had made a significant impact on her learning and progression. Hannah’s ability to empathise and put patient’s at ease was commended, along with her approach to promote a calm and safe environment. We were told how Hannah, along with other colleagues, has inspired the Student Nurse to continue her journey in nursing.
Mr Ayman Sorial, Specialty Doctor – Trauma and Orthopaedics
Well done to Mr Sorial on receiving his Making a Difference Award. Mr Sorial was nominated by a patient’s relative for providing great support, care and treatment. Mr Sorial really did make a difference at a difficult time. The relative said: “I will be so thankful for his time on that day and his treatment of my sibling – who is now recovering well”.
Louise MacDonald, Staff Nurse – Critical Care Outreach Team
Well done to Louise on receiving her Making a Difference Award. Louise was nominated for all that she does to maintain patient care and safety and for being a great support to her colleagues. Louise is described as a “passionate, dedicated nurse who is always pleasant, polite and smiling”.
Stephanie Robinson, Frailty Therapy Team Lead – Therapy Services
Well done to Stephanie on receiving her Making a Difference Award. Stephanie lives the Trust’s values of respectful, passionate, responsible in everything she does as Team Lead, and is a great support to colleagues. She is involved in a number of new and exciting developments. For example, she is supporting the development of the Trust’s Supported Discharge Service, recently speaking at a national conference to raise its profile.
Emma Nelson, Parent Education Midwife – Maternity Services
Well done to Emma on her Making a Difference Award. Emma has shown real passion for developing her previous role as Parent Education Midwife. For example, she organised engagement events with women to introduce the concept of a local Maternity Voices Partnership – an independent group who work together to develop and improve maternity services in Harrogate. Emma has worked hard to highlight the importance of parent education and has been described by a colleague as “a real valuable asset to the department.”
Jacqueline Mortimer, Health Visitor – Growing Healthy North Yorkshire
Well done to Jacqui on receiving her Making a Difference Award. Jacqui was nominated for the difference she makes to families, in particular for the support she gives to women with a diagnosis of post-natal depression and in supporting women with breastfeeding. Jacqui is described by colleagues as “selfless and truly wonderful.”
Charlotte O’Donovan, Midwife – Pannal Ward, Harrogate District Hospital
Well done to Charlotte on receiving her Making a Difference Award. Charlotte was nominated for her incredible help and support in safely bringing baby into the world following a complex delivery. Charlotte provided excellent aftercare and her actions were described as “exemplary.”
Dr Sheounda Farag, SAS (Specialist and Associated Specialist) Doctor in Anaesthetics
Well done to Dr Farag on receiving his Making a Difference Award. Dr Farag was nominated by a Consultant colleague in recognition of all his hard work and consistent positive feedback he receives from both patients and colleagues. Dr Farag has gone the extra mile on many occasions, more recently going above and beyond to support a patient.
Tracy Golby, Assistant Practitioner – Growing Healthy North Yorkshire
Well done to Tracy on receiving her Making a Difference Award. Tracy has worked over and above in her role and is recognised for her work as the LGBTQ champion in the Scarborough area. Recently, Tracy has been involved in some fantastic engagement work to produce artwork, as part of North Yorkshire County Council’s LGBTQ group, to demonstrate ‘self-identity, diversity, culture difference and young people’s varied and diverse communities’. Tracy showed pure passion, taking ownership and responsibility of her group to design their piece of the artwork, which has been formed into a community jigsaw.
Amy Birse, Care Support Worker – CATT (Clinical Assessment, Triage and Treatment)
Well done to Amy on receiving her Making a Difference Award. Amy has taken on the mission to help raise funds for improved facilities on the unit, which will help make a difference to patients and staff. To find out more about CATT’s fundraising activities or to donate, click here.
Simon Chambers, Care Support Worker – Lascelles Unit
Well done to Simon on his Making a Difference Award. Simon goes above and beyond to help in any way he can on the Unit. Recently in his own time, he has tidied up the garden areas to create a more enjoyable outdoor space for patients and visitors.
Darren Leachman, Staffing Co-Ordinator, Harrogate District Hospital
Well done to Darren, Staffing Co-Ordinator, on receiving his Making a Difference Award. Darren offers support to ward staff with any issues and always goes the extra mile. He is pleasant and approachable and always upholds the Trust’s values. Colleagues describe Darren as an “Unsung Hero”.
Shane Maloney, Care Support Worker – Jervaulx Ward
Well done to Shane, Care Support Worker on Jervaulx Ward, on receiving his Making a Difference Award. Shane was nominated by the Ward Sister for the difference he has made in ensuring patients have a positive experience whilst they are in hospital. Shane is described as a “real asset to the team, always giving 120%”.
Gemma Gregory, Matron
Well done to Gemma on her Making a Difference Award for going above and beyond to support patients and her colleagues. Gemma was nominated by a Ward Manager for being incredibly supportive to the wards she manages on a day-to-day basis. She has shown incredible dedication and passion when supporting new staff and is described as a “true inspiration and role model”.
Maija Moulton, Staff Nurse and Miguel Bendoy, Administrator – Radiology Department
Well done to Maija (centre-right) on receiving her Making a Difference Award. Maija has gone above and beyond in her work – recently going the extra mile for a patient. She really did put the patient first! Miguel (centre-left) started off in the department as an Apprentice and what a star he has been. Miguel was described as a helpful, cheerful colleague who is great with patients.
Aditi Bandyopadhyay, Programme Manager for the Earlier Diagnosis of Cancer Project
Well done to Aditi on receiving her Making a Difference Award. Aditi has really made a positive impact on the Earlier Diagnosis in Cancer project – showing phenomenal amounts of passion to drive forward improvements for the benefit of patients! Here she is pictured with Trust Chairman, Angela Schofield, and colleagues from Cancer Services.
Kath Fowler, Staff Nurse – The Sir Robert Ogden Macmillan Centre
Well done to Kath on receiving her Making a Difference Award. Acting on feedback received from patients and visitors, Kath coordinated a group of volunteers, along with herself, to attend to the garden areas around the centre. These are now starting to look lovely and welcoming for all.
Emily McIntosh, Staff Nurse – Intensive Therapy Unit (ITU)
Well done to Emily on receiving her Making a Difference Award. Emily was nominated by a Student Nurse in recognition of all her support as a co-mentor. Emily was described as supportive, knowledgeable and an excellent teacher – providing reassurance and encouragement all the way.
Jodie Eccles, Clinical Lead – Growing Healthy County Durham
Well done to Jodie on receiving her Making a Difference Award. Jodie was nominated in recognition of the work she has done to progress services on offer to children and families across County Durham. Jodie has demonstrated excellent partnership working, great organisational skills and used her specialist knowledge and skills to contribute to a key public health priority. The work has and will continue to make a big difference in the community.
Nahid Eshighifar, Recovery Nurse – Post Anaesthesia Care Unit (PACU) Main Theatres
Well done to Nahid on receiving her Making a Difference Award. Nahid was nominated by a patient who commended her for the care & empathy she gave, telling us how Nahid was “absolutely outstanding” and how they could not have asked for a better recovery nurse.
Tahir Idrees, Clinical Trials Practitioner
Well done to Tahir on receiving his Making a Difference Award. Tahir was nominated in recognition of the support he provides to the Research team in using a quality management system – making it easier to understand how to use the system. In addition, Tahir has taken on a number of roles/projects which all have one main theme, ‘to make things better’. A reliable and innovative colleague who makes a difference.
Marcin Ksiazek, Ward Hygienist – Infection Prevention and Control Team
Well done to Marcin on receiving his Making a Difference Award. Marcin created & carried out an educational programme for ward staff, which he’s not only succeeded in delivering, but has really made a difference, too. Top work!
Liz Audsley, Professional Lead Nutrition and Dietetics – Therapy Services
Well done to Liz on receiving a Making a Difference Award. Liz was nominated by her whole team who wanted to recognise all her efforts to move the department forward since taking on the role. She has made a great difference and built a fantastic team spirit!
Aspina Katebe, Ward Sister – Oakdale Ward, Harrogate District Hospital
Well done to Aspina on receiving a Making a Difference Award. Since taking on the role, Aspina has been committed to developing her skills and knowledge and has taken on a number of projects to support the Ward in its overall development. For example, Aspina led the arrangements for the ‘oncology helpline and chemotherapy’ training for Registered Nurses on the Ward. Fantastic work!
Nicola Clayton, Health Visitor – Healthy Child Team Middlesbrough
Well done to Nicola on receiving her Making a Difference Award. Nicola has gone above and beyond to support her colleagues. In particular, the health and wellbeing of staff. Her colleague said: “Nicola has demonstrated not only her own selflessness, warmth and empathy but she has also shown that she upholds the values of the Trust. It is clear that Nicola has made a difference”.
Tina Steel, Locality Manager – Healthy Child Team Middlesbrough
Well done to Tina on receiving her Making a Difference Award. Tina goes out of her way to be supportive and reassuring to staff, bringing a sense of calm to difficult situations. Tina promotes a positive working environment, consistently evidencing the Trust’s values by communicating with all and showing great amounts of passion in her role as Health Visitor to achieve the best outcomes for children and their families.
Jessica Clarke. Elizabeth Fisher and Hayley Dunlop – Midwives
Well done to midwives, Jessica, Elizabeth and Hayley, on receiving their Making a Difference Awards. The team organised the first Maternity Charity Ball in May to help raise funds to enhance care for women and babies. They really went the extra mile to make this happen, from acquiring sponsorship to producing brochures and other necessities for the night. Fantastic!
Gillian Coombes, Staff Nurse – Ripon Community Hospital Outpatients
Well done to Gillian on receiving her Making a Difference Award. Gillian was nominated for being an all-round outstanding and professional nurse. This is particularly validated by not only the positive feedback Gillian receives from patients, but colleagues too, on how great the Ripon Outpatient service is. Fantastic!
David Purton, Patient Systems Specialist – Information Services
David has been commended by staff for his professional, helpful and timely approach to supporting staff with the implementation of SystmOne (an electronic patient record). David has taken the time to go through this system step-by-step, taking forward a number of actions which have helped to instil confidence in practitioners who had not used the system before.
Jamie Coker, Patient Systems Support – Information Services
Jamie has been frequently commended by staff for his professional and helpful approach to supporting staff with any SystmOne (an electronic patient record) issues. Jamie sat with individuals to talk them through processes and systems, which has made staff feel confident and reassured in using a system that was new to them.
Katie London, Development Staff Nurse – Growing Healthy County Durham
Katie was nominated in recognition of her dedication to school nursing and services in the community – going above and beyond what was expected of her. Her energy and passion for the role really stood out and she made a difference to not only the children and young people she supports, but her colleagues too! A great example of the Trust’s values in action.
Alix Hirst, Administration Supervisor – Growing Healthy County Durham
Alix has been frequently commended by staff for her professional and helpful approach in supporting staff with any administration issues/concerns. Alix has undertaken floor walks and sat with individuals to talk them through processes and systems – ensuring staff felt confident in using systems that were new to them.
Emma Bowers, Student Nurse
Emma has shown herself to be an excellent caring nurse & has been passionate about developing her skills & knowledge whilst on placement at our Trust. Colleagues and patients have commented on what a lovely kind nurse Emma has been and it has been clear that her values have been closely aligned with those of our Trust. We wish Emma all the very best for the future!
Rachel McDaid and Vicki Wray, District Nurses – Ripon and Rural Community Care Team
Well done to Rachel and Vicki on receiving their Making a Difference Awards. Rachel and Vicki were nominated for striving to deliver the very best care with compassion and confidence, recently making a particular difference to a patient’s care.
Linda Stockdale, Staff Nurse – Trinity Ward, Ripon Community Hospital
Well done to Linda on receiving her Making a Difference Award. Linda was described as an exceptional team player and leader showing great amounts of care and compassion towards patients while they are on the Ward, more recently being recognised by families for her approach in working with palliative care patients and their families.
Julie Ingle and Antoinette Fineberg – Care Support Workers, Byland Ward, Harrogate District Hospital
Well done to Julie and Antoinette who have received a Making a Difference Award for providing great quality care to a patient with learning disabilities, showing absolute care and compassion throughout the patient’s stay. They went above and beyond – putting the patient’s needs first and individualising care to make the patient feel at ease.
Victoria Wester, Service Manager – Planned and Surgical Care Directorate
Well done to Vicky on receiving her Making a Difference Award. Vicky was nominated in recognition of the actions she took to support patients through a difficult situation. Vicky lived and breathed the Trust’s values, showing absolute professionalism throughout.
Hester Marsh, Speech and Language Therapy Clerical Assistant and Andrea Dunn, Speech and Language Therapy Assistant
Hester (middle-right) and Andrea (middle-left) were nominated by their team in recognition of all their hard work to support the implementation of SystmOne (an electronic patient record), whilst also managing their day-to-day responsibilities in Speech and Language Therapy at Harrogate District Hospital. They have been consistently calm, dedicated and supportive to their colleagues and it’s because of their support that great quality clinical care has been maintained.
David Kilner-Cervi, Care Support Worker – Oakdale Ward
David was nominated in recognition of all his hard work and making a difference to patients experiences whilst they are on the ward – often validated by high praise from patients. We were told how David is positive and friendly, taking the time to speak with patients and helping to keep their spirits up.
Lynsey Daly, Sister – Jervaulx Ward, Harrogate District Hospital
Lynsey was nominated by a Student Nurse for not only being a supportive, passionate and knowledgeable professional but also a great mentor. Lynsey goes above and beyond in supporting colleagues and students alike and provides fantastic person-centred care. Well done!
Grace Hamill, Clinical Nurse Specialist – Gastroenterology Department
Grace was nominated by a patient in recognition of being an asset to the patient throughout treatment – always being a phone call away to offer advice and listen to concerns. The patient particularly commended the way in which Grace treats every patient with respect and compassion.
Jayne Walker – School Nurse, Growing Healthy Darlington
Well done to Jayne on receiving her Making a Difference Award. Jayne has gone above and beyond her role – striving to deliver the very best care for children and their families. No job is too big or too small for Jayne and she always makes time to offer support and advice to her colleagues across Darlington.
Rose Gill and Barbara Matthews, Blood Transfusion Practitioners
Well done to Rose and Barbara on receiving their Making a Difference Awards. Rose and Barbara provide a fantastic link between laboratory and clinical teams to ensure that patients receive blood transfusions safely. There has recently been some improvements made – and this is due to the additional training, support and feedback that Rose and Barbara have been providing to clinical teams. Fantastic work!
Hannah Eaglen, Health Visitor – Knaresborough Health Visiting Team, Growing Healthy North Yorkshire
In her own time, Hannah set up a local Facebook page for the area serviced by the Harrogate, Knaresborough and Ripon health visiting teams. This is enabling families to access timely information about the services as well key health promotion messages.
Victoria Purdy, Care Support Worker – Main Outpatients Department
Victoria was nominated for going over and above her role as a care support worker and for being a supportive colleague. Recently, she has taken on the vast project of updating the department’s surgical template, as part of a wider Productive Outpatients project, along with support from her colleague.
Ceri Barret, Assistant Screening Practitioner – Bowel Scope Screening Service
Ceri was nominated for her handling of work in setting up the Bowel Scope Screening Service. Ceri in particular was mentioned, alongside the team, for remaining professional and positive during a time of change – consistently delivering a gold standard practice, which has been validated by positive feedback from service users.
Adele Makepeace, Speciality Lead – Anaesthetics
Adele has excelled in providing student ODPs with an excellent placement for their year – ensuring students were well supported and their needs met. Feedback from students for the way their placements were coordinated and mentors assigned was excellent!
Dr Al Samak, Speciality Doctor – Neurology
Nominated by the Neurology secretaries, Dr Al Samak was described as extremely helpful – spending a great amount of time making sure that patients receive the best care. He goes above and beyond to help wherever possible and always has a smile on his face. The Trust’s values in action!
Jeanette Santos, Staff Nurse – Oakdale Ward, Harrogate District Hospital
Jeanette was nominated in recognition of being unfailingly helpful – going the extra mile when needed. For example, Jeanette recently went to above and beyond to work with another ward to ensure that a patient received urgent care. Fabulous!
Claire Hunter, Community Staff Nurse – Growing Healthy County Durham (Special Educational Needs and Disability (SEND) Team)
Claire was nominated in recognition of the work she has done to engage young people with key health promotion messages, such as smoking cessation, substance misuse and alcohol awareness. She has enhanced her public health skills and is embedding key health initiatives in Special Schools; such as, supporting them to develop a bespoke Smoking Cessation policy. Partnership working in action.
Mrs Allison Amin, Consultant in Obstetrics and Gynaecology
Since taking on the role of Clinical Lead, Mrs Amin has gone out of her way to support the department; including, the facilitation of several quality improvement initiatives which have made a valuable difference. Fantastic work.
Sister Helen Dawson, Clinical Assessment Team Clinic
Helen was nominated by a patient in recognition of making a difference. The patient told us how Helen’s positivity and happiness was uplifting, making the patient feel comfortable and really making a bad day so much better!
Kelly Dudding, Nurse – Growing Healthy Sunderland Safeguarding Children Team
Kelly was nominated in recognition of the work in her former role as School Nurse for the Seaham Team, that she did to plan, coordinate and deliver Growing Healthy County Durham’s attendance at the Empire and Flag Event at Beamish Museum in May 2018. Kelly volunteered and took responsibility for this – organising funding, resources, staffing and activities. The event itself was a success reaching many local young children and families – delivering key health promotion messages. Fantastic!
Deborah Stuart, Infant Feeding Coordinator – Growing Healthy North Yorkshire
Growing Healthy North Yorkshire were recently awarded the UNICEF Baby Friendly Initiative Stage 2 Accreditation. The Baby Friendly Initiative is a worldwide programme of the World Health Organization (WHO) and UNICEF to encourage maternity hospitals and health visiting services to implement the Ten Steps to Successful Breastfeeding and to practise in accordance with the International Code of Marketing of Breastmilk Substitutes. This includes parent infant relationship building and very early child development, plus enhanced requirements in communication skills for staff.
Debbie organised the inspection across such a big geographical area and the assessment team were very impressed by Debbie’s approach. The process itself was supported by managers, many of whom acknowledged that this process was largely due to the effectiveness of Debbie, who was described as ‘gold dust’. A fantastic achievement!
Dan Brown, Care Support Worker – Pre Assessment and Admission Unit
Nominated for his key role in implementing changes following last year’s Theatres Scheduling Improvement Event, Dan has carried out policy analysis and diagnosed problems in processes in a way that goes above and beyond what is expected of his role. Top work!
Michelle Creasey, Community Staff Nurse
Passionate about providing high quality care – Michelle often goes the extra mile and dedicates a great amount of time and effort to patients who are at the end of life.
Mark Fuller, Improvement Facilitator
Mark was nominated in recognition of his work in assisting with large-scale projects. Mark has delivered workshops and supported the development of a new service with enthusiasm and commitment, which has had a significant impact on not only making improvements but also improving patient care.
Dr Jane Paisley, Elderly Care Consultant
Dr Paisley has been at the forefront of developing patient care at a local care home, leading on multidisciplinary meetings and patient assessments. We were told how her presence has made such a difference and provides valuable support to the care staff and the Knaresborough Community Care Team.
Patricia Metcalf, Domestic – Harrogate Healthcare Facilities Management (HHFM)
Patricia was nominated alongside her colleagues, Sam and Luisa, for their commitment to help keep patients safe. They work extremely hard as part of the team on Farndale Ward to help prevent patient falls and go above and beyond to support the team in delivering high quality and safe care. Gemma Umpleby, Ward Manager, said: “We are proud to have them as part of our team.”
Katy Ward, Human Resources Advisor
Katy was nominated in recognition of her dedication to promoting staff health and wellbeing – often going above and beyond expectation. In particular, her recent work to contact a wide variety of trained facilitators to run discounted exercise classes for all staff as really stood out. Katy is passionate about the benefits that staff will receive and takes on the responsibility to make this happen.
Dr Alison Walker, Emergency Department Consultant, Harrogate District Hospital
Dr Walker has initiated a series of education sessions for paramedics, staff in the emergency department, nurses and midwives. Many positive things have resulted from these sessions and they have provided a fantastic opportunity for joint multi-agency learning.
Sister Laura Smith – Sir Robert Ogden Macmillan Centre, Harrogate District Hospital
Laura has gone above and beyond to offer her skills and knowledge to patients across the organisation; demonstrating our mission and values. This has not only made a big difference to the patients, but staff too!
John Horton-Hawkes, Domestic – Harrogate Healthcare Facilities Management
John was nominated in recognition of his commitment to delivering a high quality and professional service – often going above and beyond in his work. John is always polite, approachable and embodies the values of being Respectful, Passionate and Responsible.
Dr Sarah Camphor, Speciality Doctor – Emergency Medicine
Dr Camphor was nominated in recognition of going the extra mile by providing teaching sessions and support, in her own time, to new Advanced Clinical Practitioner and Emergency Nurse Practitioner trainees. Dr Camphor was described as an outstanding and supportive colleague, who is always upbeat and willing to share knowledge.
Holly Conway, Care Support Worker – Jervaulx Ward, Harrogate District Hospital
Holly was nominated in recognition of going the extra mile in her work. We were told how Holly is excellent and outstanding in her role – with patients at the heart of all that she does!
Andy Brown, Risk Management Midwife
Andy was nominated for going above and beyond expectations to provide high quality, safe care for women and their babies. He is always willing to support and guide colleagues with any queries. Andy comes up with solutions to many problems, such as developing a more ‘user-friendly’ online pregnancy booking form.
Jodie Roberts, General Manager – Long Term and Unscheduled Care Directorate
Jodie was nominated in recognition of her recent service to The Friends of Ripon Hospitals charity, providing a professional and timely response which was described as ‘outstanding’. Jodie really did make a difference.
Sarah Dallaway, Administrator – Looked after Children
Sarah was nominated in recognition of providing a gold standard quality and efficient service to the Looked after Children Team with good humour and resilience. Sarah was described as the ‘backbone of the team, being the first point of contact’ and is recognised for her commitment.
Sophie Greenbank, Outpatient Sister – Harrogate District Hospital
Sophie was nominated in recognition of going the extra mile for all patients in her care and for being a supportive colleague. Sophie demonstrates care and compassion to all and is committed to values and behaviours of the Trust.
Rebecca Bates and Leann Farley, Health Visitors – Middlesbrough 0-19 Healthy Child Team
Rebecca and Leann have been working in partnership with their local children’s centre colleagues to implement a ‘reduce, reuse, recycle’ service. The project encourages donations of clothing, shoes and bedding, which can then be given to families in need and has had a positive impact on the community.
Jo Poole, Stores Assistant – Planned and Surgical Care
Jo was nominated in recognition of the invaluable service that she provides to each ward area that she works in. Jo has gone above and beyond to ensure that each ward runs smoothly and efficiently by ensuring they have the supplies they need to focus on delivering high quality care. Nothing is ever too much trouble for Jo and she always approaches everything she does with a smile!
Victoria Packwood and Karen Banks, Community Staff Nurses
Recently faced with some challenges, Victoria and Karen stepped up and went over and above to deliver high quality care and services. Their colleague told us how they were an excellent example of practitioners demonstrating passion for what they do.
Sister Alison Burns, Recovery – Main Theatres
Although recently faced with ‘out of the ordinary’ factors – Alison has excellently coordinated the department, maintaining safety and flow of activity at all times!
Nicholas Burgoyne, Information & Data Analyst – Sterile Services
Nicholas was nominated in recognition of his contribution in designing artwork (pictured) for the Youth Forum’s ‘Hopes for Healthcare’ – bringing his creativity, inspiration and vision to the project. In his own time and using own resources, what Nicholas designed was beyond what the forum could have imagined and his ideas really brought their ‘Hopes’ to life.
For more information on our Hopes for Healthcare, click here.
Sarah Nicholson, Ward Sister – Nidderdale, Harrogate District Hospital
During her year as Acting Ward Manager, Sarah maintained a positive culture and developed a strong and confident team. She went the extra mile on many occasions to maintain patient safety and provide the best care for patients.
Eve Panesar, Senior Orthoptist
Eve consistently works to provide the best care for her patients – regularly going above and beyond and evidencing the Trust’s values in all her actions. She has recently developed, and is underway with developing, some new quality improvement initiatives in Orthoptics. Eve’s colleague told us how she is an “inspiration to work with.”
Robert Lilley, Children’s and County Wide Community Care Administrator
Robert always adds that little bit extra to everything he does, which is often over and above – such as becoming a WebEx champion to support colleagues in using this technology.
He plays a valuable role in supporting colleagues across the directorate and is helpful and supportive to all!
Ros Parkinson, Paediatric Asthma Nurse Specialist
Ros was described as an ‘upper star’ who has made a big difference to the care of children who have asthma. She regularly goes above and beyond and is a supportive, caring colleague, who shares her wealth of knowledge in this specialist area.
Michelle Beaumont, Sister – Clinical Assessment, Triage and Treatment (CATTT) Ward
Michelle has coordinated a very busy ward – providing excellent support to her ward colleagues and student nurses. She has gone the extra mile on many occasions to maintain patient safety on the ward and embodies the Trust’s values in all her actions.
Rebecca Craven, Staff Nurse – Emergency Department – Harrogate District Hospital
Rebecca was nominated in recognition of being a fantastic mentor, going the extra mile to support a Student Nurse to become a confident and proficient professional. We were told how Rebecca had been a fantastic role model by being an exceptional nurse in theory and practice – putting patients first and safeguarding their needs.
Lee Davis, Porter
Lee was nominated in recognition of his commitment to patient care and evidencing our Trust’s values in whatever he does. Recently, we were told how Lee, with a kind and caring approach, made a difference to a patient. This cheered the patient up immensely.
Tina Whiteley, Rota Coordinator – GP Out of Hours Service
Since starting in her role, Tina has not only demonstrated a real drive in positively contributing to the smooth running of the GP Out of Hours rota and the service itself – but has stepped in to support the service when needed!
Anne-Marie Samuel, Quality Coordinator and Senior Medical Secretary – Emergency Department, Harrogate District Hospital
Anne-Marie was nominated for going above and beyond in prioritising patient care, always taking her time with patients and supporting them with their queries. Anne-Marie was described as a ‘true beacon of good practice for the organisation’ who embodies the Trust’s values of being Respectful, Passionate and Responsible.
Mr Isa Edhem, Consultant Urologist
Mr Edhem was nominated for going the extra mile to provide high quality care to patients when he wasn’t on-call or due to work.
Gill Wilson, Stoma Care Nurse
Gill was nominated by a patient for going above and beyond to support the patient throughout treatment. The patient commended Gill’s friendly, helpful and professional approach and told us that Gill “goes out of her way to help in every way possible”.
Dr Rosaria Buccoliero, Consultant Neurologist
Dr Buccoliero was nominated for a Making a Difference Award, for going the extra mile. In her own time, she has been visiting local primary schools to educate young people about important topics such as ageing and disability. She acts as an ambassador for the Trust in many different ways and this is just one of them.
Mr Efstathios Altanis, Consultant Obstetrician and Gynaecologist
Mr Altanis was nominated by a patient in recognition of providing excellent care and treatment. The patient commended Mr Altanis’s caring nature and his ability to reassure her throughout her treatment.
Amy Bentall, Medical Secretary – Gastroenterology
Both Amy and her colleague Stacey were nominated for their fantastic dedication and hard work in supporting the Gastroenterology team. It has been a challenging time for Amy and Stacey but they have risen to this and promoted a very hard working and efficient office.
Heather Singleton, Occupational Health Manager
Heather was nominated for displaying exemplary care, compassion and support to colleagues across the Trust. Heather clearly makes a difference and has a positive effect on managing the health and wellbeing of our staff.
- Helen Stewart, Granby Ward Manager – Harrogate District Hospital
- Carol Thompson, Healthy Child Nurse – Richmondshire & Hambleton Healthy Child Team
- Colette Black, former Care Support Worker – Byland Ward
- Sam Sandiman and Luisa Valente, Domestics
- Jo Orgles, Infant Feeding Coordinator
- Debra Tunn, Health Visitor – Middlesbrough Healthy Child Team
- Joanne White, Specialist Podiatrist
- Sharon Walker, Discharge Facilitator
- Richard Wormwell, Resourcing Manager, Lesley Danby, Matron, and Jake Danby, 18 Week Patient Tracker
- Carly Carrington, Manager Outreach Outpatient Services and Ripon Outpatients
- Rikki-Lee Paley, Care Support Worker – Paediatrics
- Trudy Phillips, Medical Secretary
- Tracey Holland, Staff Nurse – Clinical Investigations Area
- Lucinda Spencer-Gee, District Nurse – Harrogate South Community Care Team
- Debbie McIntyre, Patient Systems Support
- Stephanie Davis, Matron
- Alison Webb, Health Visitor and Practice Teacher
- Catherine Noble, Resourcing Assistant – Resourcing Department
- Oakdale Ward
- Sally-Anne Charters, Team Sister – Acute Response and Overnight Service
- Debbie Pearson, Assistant Business Manager – Specialist Children’s Services
- Rachael Wilcox, Clinical Lead – Occupational Therapy
- Durham and Chester-le-Street School Nursing Team
- Laura Dinning, Diabetes Research Nurse
- Kathy McClune, Practice Development Midwife – Maternity Services
- Mr Matthew Adelekan, Consultant General and Breast Surgeon
- Annie Beedle, Locality Manager – Children’s and County Wide Community Care
- Hester Marsh, Clerical Officer – Antenatal Clinic
- Linda Lowrey, Sister – Critical Care Outreach Team
- Jo Prosper –Team Leader, Women’s and Men’s Health Physiotherapy Service
- Sue Newton, Ward Manager – CATT
- Rachel Bailey-Hague, Patient Systems Support – Information Services
- Michelle Page, Programme Manager – Long Term and Unscheduled Care Directorate
- Andrew Platt, Care Support Worker – Emergency Department
- Sally Greco, Quality Production Manager – Sterile Services
- Debi Gibson, Pannal Ward / MAC (Maternity Assessment Centre) Manager and Helen Woollatt, Delivery Suite Coordinator – Maternity Services
- Sal Katib, Clinic Manager – Paediatric Outpatients Department
- Sarah Forrest, School Nurse – Growing Healthy, Co. Durham
- Bev Barf, Specialist Community Public Health Nurse and Practice Teacher – Growing Healthy, North Yorkshire
- Emma Pollock, Health Care Support Worker, Ophthalmology
- Hannah Whitaker, Radiographer
- Diane Fisher, Medical Education Manager
- Miranda Tuxworth, Community Podiatrist – Podiatry Service, Selby and York locality
- Dawn Bowness, Advanced Podiatrist and Quality Lead – Podiatry Service
- Jude Burden, Chief Cardiac Physiologist – Cardio-Respiratory Department
- Dawn Poulter, Discharge Liaison Nurse – Discharge Planning Team
- Ann Evans, Elmwood & Medical Outpatients Coordinator – Outpatients Department
- Anne Dell, Patient Experience Coordinator – Patient Experience Team
- Karen Quinn, Specialist Podiatrist – Podiatry Department
- Sue Williamson, Team Leader – 5-19 Healthy Child Team
- Paul Perris, IT Desktop Specialist – Information Technology
- Kelly Hardy, Staff Nurse – PAAU
- Tammy Gotts, Senior Sister – Byland Ward
- Don Smith, Maintenance Craftsperson – Estates team
- Anne Mann, Angela Horner & Gail Beaumont, Clinical Team Leaders – Adult Community Services