Financial Wellbeing

Whether you have money worries or want advice on how to better manage your money, there are a range of places you can go for support.

I Want Support around my Financial Wellbeing

Vivup, Employee Assistance Programme

  • If you think you have a problem with debt – you’ve been struggling to meet repayments to your debts, missing bill payments or using credit to buy day-to-day essentials you can access online 24/7 debt advice via or by calling 03303 800658.
  • Vivup work with a specialist debt advice service, which includes an online debt advice tool, provision to speak to an experienced debt advisor and provision of advice.


  • This website has a huge amount of helpful information including support around managing finances, benefits, pension and debt advice. See
  • NHS telephone support line (0800 448 0826) – NHS employees can call this support line for free and impartial money guidance. Monday to Friday, 8am-6pm
  • WhatsApp – Add +44 7701 342 744 to your WhatsApp and send the MoneyHelper Service’s national support team a message for help with sorting out your debts, credit questions and pensions guidance.
  • Webchat – Chat to one of the MoneyHelper Service team via their online portal.
  • Family and care – money decisions often need to be made when looking after family members and partners, expecting a baby, or dealing with problems like illness, divorce or bereavement. MoneyHelper has easy to understand guides to help you.
  • More information on a large range of free financial support and debt advice online tools and services can be found here: Get free debt advice – GOV.UK (


I am Worried About Heating my Home and Paying my Energy Bills

Ask Bill

Website contains information and tips on saving money on water and energy bills, including a benefits calculator and budget planner. See

National Energy Action

provide advice on energy efficiency, heating your home and affordability of energy bills. Visit:


Warm and Well in North Yorkshire

  • Provides advice, guidance and support to North Yorkshire residents who are unable to afford their energy bills or who are worried about heating their home.
  • For more information visit, call 01609 767 555 (Mon – Fri 9am-4.30pm) or email [email protected]
  • Please note that many other local areas also have similar services – if you are not living in North Yorkshire please ask your local council about support in your area.


Citizens Advice

I Would Like to Know About Staff Discounts

Blue Light Card

For £4.99 members get access to a huge amount of discounts in online and high street stores. See for more information and to sign up. HDFT and HIF staff can reclaim the cost of a Blue Light Card on EASY Expenses.

Vivup High Street Discounts

Sign up to our Employee Assistant Programme, Vivup, for a range of discounts in high street stores. Go to to sign up.

Tickets for Good

Free and discounted tickets for the NHS, charity sector workers and cost of living payment recipients. Donated by the UK’s top live event partners. Visit